Privacy Statement

Effective Date: September 4, 2026

SNO-SERVICES LLC (“SNÖServices,” “SNÖ,” “we,” “us,” or “our”) respects the privacy of individuals who interact with our organization. This Privacy Statement explains how we may collect, use, disclose, and protect personal information through our public website, business communications, training and event registrations, and other interactions with SNÖServices.

This Privacy Statement applies to SNO-SERVICES LLC and the public website located at SNOServices.com.

Certain SNÖServices technology platforms, applications, portals, or services may be governed by separate terms, privacy notices, or contractual requirements. Where a separate notice applies, that notice will govern the applicable platform or service.

Information We May Collect

SNO-SERVICES LLC may collect personal information that individuals voluntarily provide through website contact or inquiry forms; client, prospect, Service Partner, vendor, and business-partner communications; training, webinar, meeting, or event registrations; requests for information, proposals, services, or support; employment or recruiting inquiries, if applicable; and other direct communications with SNÖServices.

Information may include name, company, job title, email address, telephone number, mailing address, business relationship information, and other information provided as part of the interaction.

We may also collect certain technical or usage information automatically when individuals interact with our website or online services. Depending on the technologies used, this may include IP address, browser type, device information, pages visited, referring website, and similar usage information.

How We Use Information

SNO-SERVICES LLC may use personal information for legitimate business purposes, including to:

• Respond to inquiries and requests.
• Establish, manage, and support client, prospect, Service Partner, vendor, and other business relationships.
• Provide, coordinate, and support contracted services.
• Administer training, webinars, meetings, and other events.
• Communicate operational, contractual, service, administrative, or business information.
• Maintain business records and documentation.
• Improve our website, systems, services, communications, and user experience.
• Support information security, fraud prevention, compliance, and risk-management activities.
• Meet contractual, legal, regulatory, insurance, or other business obligations.

Cookies and Similar Technologies

SNÖServices may use cookies and similar technologies to support website functionality, understand website usage, improve performance, and support related business purposes.

Some website functionality or analytics may be provided by third-party service providers. These providers may collect technical information in accordance with their own privacy practices and their agreements with SNO-SERVICES LLC.

Third-Party Service Providers

SNO-SERVICES LLC uses third-party providers to support portions of its business operations and technology environment. These providers may include website hosting providers, Microsoft and other technology platforms, communication systems, business applications, analytics providers, professional advisers, and other service providers.

Personal information may be shared with such providers when reasonably necessary for them to perform services on behalf of SNO-SERVICES LLC.

We expect third-party providers handling personal information on our behalf to use that information only for authorized purposes and subject to applicable contractual or legal requirements.

Disclosure of Information

SNO-SERVICES LLC may disclose personal information:

• To service providers supporting our business operations.
• To professional advisers, insurers, auditors, legal counsel, or other parties assisting with legitimate business matters.
• When reasonably necessary to perform contractual obligations or provide services.
• When required by law, legal process, regulation, or governmental request.
• When reasonably necessary to protect SNO-SERVICES LLC, our clients, employees, business partners, systems, property, or legal rights.
• In connection with a business transaction, corporate restructuring, financing, acquisition, sale, merger, or similar transaction, subject to applicable confidentiality and legal requirements.

SNO-SERVICES LLC does not disclose personal information to third parties for purposes unrelated to legitimate business activities except as permitted or required by law.

Information Security

SNO-SERVICES LLC maintains administrative, technical, and organizational measures intended to protect personal information against unauthorized access, use, alteration, loss, or disclosure.

No information system or method of transmission can be guaranteed to be completely secure, and SNO-SERVICES LLC therefore cannot guarantee absolute security.

Information Retention

SNO-SERVICES LLC retains personal information for as long as reasonably necessary to support the purpose for which it was collected, satisfy contractual or operational requirements, maintain appropriate business records, resolve disputes, and meet legal, regulatory, insurance, audit, or compliance obligations.

Retention periods may vary depending on the type of information and the nature of the applicable relationship or requirement.

Third-Party Websites and Services

Our website or communications may contain links to third-party websites, portals, applications, or services.

SNO-SERVICES LLC does not control the privacy practices of third parties and is not responsible for their privacy statements, security practices, or content. Individuals should review the applicable privacy policies of those third parties.

Privacy Requests and Questions

Individuals may contact SNO-SERVICES LLC with questions regarding this Privacy Statement or requests concerning personal information maintained by the company.

Depending on applicable law and the nature of the request, individuals may be able to request access to, correction of, or deletion of certain personal information.

SNO-SERVICES LLC may need to retain certain information where required for contractual, legal, regulatory, security, accounting, insurance, or legitimate business purposes.

Children’s Privacy

SNO-SERVICES LLC provides primarily business-to-business services and does not intentionally direct its public website or services toward children.

We do not knowingly seek to collect personal information from children through our general business website.

Changes to This Privacy Statement

SNO-SERVICES LLC may update this Privacy Statement periodically to reflect changes in our business, technology, legal requirements, or privacy practices.

The effective date displayed at the top of this Privacy Statement indicates when it was most recently revised.